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Terms of Service & Return Policy

1. Acceptance of Terms

By accessing and using our website and services, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement.

2. Description of Services

We provide a range of services including addiction recovery support and a woodworking workshop. While we aim for excellence, these services are offered as-is and we make no representations or warranties of any kind concerning their effectiveness, completeness, or suitability for any particular purpose.

3. Limitation of Liability

Under no circumstances, including negligence, shall we be liable for any direct, indirect, incidental, special, punitive, or consequential damages that result from the use of or inability to use our services, including but not limited to reliance by a user on any information obtained from our services. The foregoing shall apply even if we have been advised of the possibility of such damages.

4. No Guarantees or Promises

Our services are provided without guarantees or promises of results. While we endeavor to support and assist our beneficiaries, outcomes and results may vary and are dependent on a multitude of factors outside of our control. You hereby acknowledge and accept that any reliance upon our services will be at your sole risk.

5. Superseding Clause

Notwithstanding any other provisions in these Terms of Service or any other communication, verbal or written, or any implication to the contrary, the provisions of these Terms of Service shall prevail.

6. Modification of Terms

We reserve the right, at our sole discretion, to change, modify, or revise these Terms of Service at any time without notice. It is your responsibility to check these Terms periodically for changes. Your continued use of the site following the posting of changes will mean that you accept and agree to the changes.

7. Governing Law

This agreement is governed by and construed in accordance with the laws of the state in which we are registered, without regard to its conflict of law principles.

8. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid or unenforceable, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms of Service remain in full force and effect.

Returns and refunds:

1. Introduction

We take immense pride in the quality and craftsmanship of our wood products. Our dedicated team ensures that every piece meets our strict standards before it reaches you. However, we understand that sometimes a product may not be what you expected. Please review our Return and Refund Policy for information on how we handle returns and refunds.

2. Returns

a. All return requests must be made within 30 days of receiving the product.

b. Returns will be evaluated on a case-by-case basis. While we do our utmost to ensure customer satisfaction, we reserve the right to refuse a return if we believe the reason for the return is unjustified.

c. To initiate a return, please contact our customer service team with your order number, the item(s) you wish to return, and the reason for the return. Our team will provide guidance on the next steps.

3. Refunds

a. If your return is approved, a refund may be issued. However, the issuance of a refund is not guaranteed and depends on the time elapsed since the sale, as well as the specific circumstances of the return.

b. Please note that certain returns may be subject to a restocking fee, which will be deducted from the refund amount. The restocking fee will be determined based on the specific product, condition upon return, and other relevant factors.

c. Refunds will be processed using the original payment method. Please allow 14 business days for the refund to reflect in your account.

4. Exclusions

Products that are damaged, used, altered, or that do not have their original packaging may not be eligible for return or refund.

5. Changes to This Policy

We reserve the right to update or modify this Return and Refund Policy at any time, without prior notice. It is your responsibility to review this policy periodically.

Thank you for your understanding and for choosing our products. If you have any questions or concerns about this policy or a specific order, please don't hesitate to reach out to our customer service team.

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